Privacy Policy

PrivacyEffective Date: 09/02/2024

At Black Barn Candles Co. (referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website www.blackbarncandlesco.com (the “Website”). This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Order Information: Payment details, order history, and product preferences.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, pages viewed, and time spent on our site.
  • Marketing Preferences: Any preferences for receiving marketing communications.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you fill out forms on our website, create an account, place an order, or subscribe to our newsletter.
  • Automatically: Through the use of cookies and similar tracking technologies that monitor how you interact with our website.

3. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Consent: When you opt-in to receive marketing communications.
  • Contractual Obligation: To process and deliver your orders.
  • Legitimate Interests: To improve our services and enhance your experience on our website.
  • Legal Compliance: To comply with applicable legal obligations.

4. How We Use Your Data

We use your data for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including shipping and handling.
  • Customer Support: To address any inquiries or issues you may have.
  • Marketing: To send promotional materials and updates if you have opted to receive them.
  • Website Improvement: To enhance the functionality of our website and user experience.
  • Compliance: To comply with legal and regulatory requirements.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Such as payment processors, shipping companies, and email marketing platforms.
  • Legal Authorities: If required by law or to protect our rights and interests.

We do not sell, rent, or trade your personal data with third parties.

6. International Transfers

As our business is based in the United States, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR standards.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Restriction: You can request that we limit the processing of your data.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us at david@blackbarncandlesco.com.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

10. Data Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Black Barn Candles Co.
11844 Bay Lake Rd,
Groveland, FL 34736
Email: david@blackbarncandlesco.com